Effective Date: 01-01-2025
Ring A Bottle Inc. ("Ring A Bottle", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our users—customers, vendors, and delivery partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile app, website, and services across Canada.
This Privacy Policy applies to all users of Ring A Bottle, including:
Customers placing orders
Vendors selling products through the platform
Shoppers/Delivery Partners fulfilling deliveries
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
a. Personal Information
We may collect:
Full name
Email address
Phone number
Delivery address(es)
Government-issued ID (for age-restricted items)
Payment information (via secure third-party processors)
Location data (with your permission)
OTP verification records (for delivery confirmation)
b. Vendor & Delivery Partner Data
We may also collect:
Business name and registration info
Tax ID or HST/GST number
Banking details for payouts
Background check status (if applicable)
Delivery logs and ratings
c. Technical & Usage Data
Device information (type, model, OS)
App usage logs
IP address
Browsing actions within the app
Crash reports and performance diagnostics
We use personal information to:
Provide and improve app functionality
Process orders and deliveries
Verify user identity and age (for restricted items)
Enable payment transactions and refunds
Communicate with you regarding your account, orders, and support inquiries
Prevent fraud and ensure platform security
Comply with legal obligations (e.g., age verification, delivery logs)
We do not sell your personal data. We may share your information only in the following cases:
With delivery partners, to fulfill your orders
With vendors, to process and prepare your purchases
With payment processors, to manage transactions securely
With law enforcement or regulatory bodies, when required by law
With technology partners for analytics, crash tracking, and user experience optimization (e.g., Firebase, Google Analytics)
All third-party partners are contractually bound to protect your data.
We retain personal data only as long as necessary for:
Legal or tax purposes
Order and delivery tracking
Account verification and fraud prevention
You may request deletion of your data (see Section 8), subject to legal limitations.
We use strong technical, administrative, and physical safeguards to protect your data, including:
SSL encryption
Access controls and authentication
Encrypted storage of sensitive data
Regular security audits and vulnerability scans
However, no method of transmission over the internet is 100% secure.
We use cookies and in-app tracking technologies to:
Remember preferences and settings
Analyze app performance
Improve user experience
You can control tracking via your device settings.
Under Canadian law, you have the right to:
Access your personal data
Correct inaccurate information
Withdraw consent to data processing
Request deletion of your account and related data
To exercise these rights, contact us at [email protected].
Ring A Bottle is not intended for users under the legal age of majority in their province (18 or 19). We do not knowingly collect personal data from minors. Age verification is required for restricted items.
Ring A Bottle is a Canadian company. However, some data may be stored or processed outside Canada through trusted third-party service providers. In such cases, data remains subject to contractual and legal safeguards.
We may update this Privacy Policy from time to time. Updates will be posted in-app and on our website with a revised Effective Date. Continued use of our services after any change means you accept the revised terms.
For any questions, concerns, or data access requests, please contact:
Email: [email protected]
